Privacy Policy

Last update date: July 8th, 2024


ZenMeasure (hereinafter referred to as “ZenMeasure”, “ours”, “us” or “us”) is the “data controller” of your personal information collected by us when you visit or use any of our websites or use products, services, and applications linked to this privacy statement (collectively referred to as our “Sites”). This privacy statement explains how we collect, share, and use your personal information collected in this way, as well as how you exercise your privacy rights.

When we interact with you, we may also provide you with additional privacy statements regarding specific processing activities, or provide you with additional choices about how ZenMeasure processes your personal information at specific points in time.  

The information we have collected

Information collected directly from you. We may require you to provide personal information to provide the services you request or to conduct transactions. When you contact us or interact with us (such as posting comments, inquiries or customer support requests, website visitors) or register an account to use our website, you may also provide us with personal information. These personal information may include:

Identity data, such as your name, professional title, company/organization name, email address, phone number, and actual address (including street, city, state, postal code, and/or country);            

The registration data provided by you when registering an account to use our website, including username and password;

Recruitment data, including information submitted related to job applications or inquiries (as described below);  

Business contact data, such as information related to other employees, owners, directors, officials, or contractors of third-party organizations (such as enterprises, companies, partnerships, sole proprietorships, non-profit organizations, or government agencies);

Biometric data, such as facial recognition scans, used for health, safety, security screening, and other administrative functions;

Marketing and communication data, including your marketing preferences and subscriptions to our publications;

Financial information, including credit card or other financial account information, to facilitate your purchase of company products and services that may be provided on our website;

Export control information, such as your nationality, citizenship, and country of residence, enables us to determine whether you are eligible to receive information related to certain technologies based on export control regulations;

Transaction data, including queries and orders for our products and services, as well as payment details with you, including purchase order history and information required to facilitate payment transactions;

Event registration information, including the information you provided when filling out the electronic registration form; as well as

Your feedback, including surveys, suggestions, or other feedback on our website, as well as our products and services.

When you do not provide the requested information, we may not be able to provide you with the requested services or complete your transaction.

We automatically collect information about you. We use cookies and similar tracking techniques to collect certain information about your visits to our website. We will always respect any legal rights you may have to prevent us from doing so. The data collected in this way includes:

Using data, including information about how you use our website, the pages you view, the number of bytes transmitted, the links you click on, the information you visit, the date and time you visited the website, the website you linked to one of our websites, and other actions taken within the website; as well as

l Technical data, such as your Internet Protocol (IP) address, your browser type and function, language, and your operating system.

For information on the cookies and other similar tracking technologies we use on our website, please refer to our Cookie Statement.

Geographic location information. For certain websites, with your consent, we may collect accurate real-time location (i.e. geographic location) of your mobile device. This information is only for your convenience in using the website, including our service providers who may process this information when providing services on our behalf. If agreed, you can adjust this agreement by managing your location service preferences through the settings of your mobile device.

Our use of information

We may use personal information collected through our website or when you contact us for the following purposes:

1.Business contact data. ZenMeasure collects and uses business contact data for communication or transactions, including conducting due diligence related to products or services or providing or receiving products or services. For example, ZenMeasure may collect and use this business contact data to facilitate and manage orders, contracts, warranties, maintenance, and similar business functions for credit analysis and collection purposes, assist in our own internal compliance and legal requirements, and (if necessary) safeguard our interests and claims.

2.Services and transactions. We may use your personal information to provide services or perform transactions as requested, including but not limited to providing information on company products or services purchased or otherwise used by you, registering purchased products, processing product orders, processing warranty claims, replacing product manuals, answering customer service requests, and facilitating your use of our website.
Manage and protect our business and website. We may use your personal information to manage and protect our business and website, including troubleshooting, system maintenance, support, reporting, and data hosting.

3.Improve our business, website, products, and services. We may use your personal information for business analysis or for other purposes to help us develop and improve the quality of our business, website, products, and services (including new products and services), such as customizing our website based on your specific preferences or interests.

4.Marketing. According to applicable laws and regulations, we may use your personal information to inform you of products or services that you may be interested in, and communicate with you in other ways about products, events, news, surveys, special offers, and related topics. You can choose to unsubscribe from marketing messages sent via email at any time for free by using the “unsubscribe” link in any email marketing materials you receive from us, or by contacting us using the contact information listed in this privacy statement. Depending on your country/region of residence, you can also choose to unsubscribe from other types of marketing messages; Please use the contact information listed in the privacy statement to contact us for more information. Some jurisdictions grant individuals (such as residents of California) the right to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. For more information on our data disclosure practices for marketing purposes, please contact us according to the instructions listed below.

5.Interest based advertising. We collect data about your online activities and determine your interests so that we can provide the most relevant advertisements for you. You can choose not to accept ZenMeasure interest based advertisements based on our cookie statement.

6.Financial incentives and loyalty programs. We collect and use personal information to maintain and manage our financial incentives and loyalty programs. We use the personal information you provide in these programs to provide unique rewards, track your program status, and facilitate the redemption of program points for products, promotional materials, training seminars, and other items. To the extent permitted by law, we may also use any personal information provided by you in the financial incentive plan for any other purposes specified in this privacy statement. Please review the terms and conditions of each financial incentive plan you wish to register or participate in, as these terms and conditions may be subject to strict adjustments for the applicable plan. If you agree to participate in these programs, you may withdraw your consent at any time by contacting us using the contact information at the end of this privacy statement or following the instructions specified in the applicable program terms and conditions.

7.Job application. When seeking employment or consulting, you may provide us with information about yourself, such as resumes/resumes, professional recommendation letters, educational and work background information, as well as professional training and certification information. We and members of our group may use this information for consideration of employment, background checks, and employment qualifications, as well as for any separate privacy statements or other notices related to your application as otherwise specified. We may use third parties (such as recruiters) or social media platforms to solicit, collect, and retain job applications. For more information, please read our applicant privacy statement.

8.Research and analysis. We may use your personal information for research and analysis to help us analyze your purchasing preferences, determine the products and services that best meet your requirements, and measure the effectiveness of the advertisements we provide to you.
Execution: We may use the personal information we collect to detect, prevent, and respond to fraud, intellectual property infringement, violation of our terms and conditions, violation of the law, or other abuse of our website.

Where permitted by law, we may combine the information collected through our website with other information we hold about you (such as information about your use of our products and services) in order to provide you with a better and consistent customer experience when interacting with us or for other purposes specified in this privacy statement.

Our legal basis for handling information

According to legal requirements, we will ensure that the processing of your personal information has a legal basis. In most cases, our legal basis depends on the personal information involved and the specific environment in which we collect this information.

1.Contract: In order to perform the services we provide to you, or to take measures (as per your request) before and after performing such services, such handling is necessary;
2.Legal obligations: Handling is necessary for fulfilling our legal obligations, including complying with applicable laws, regulations, government and quasi government requirements, court orders or subpoenas;
3.Agree: Processing your personal information based on your consent for one or more designated purposes (such as marketing);
Legitimate interests: Dealing with is necessary to meet our legitimate interests, such as developing and improving our website, products, and/or services for the benefit of 4.customers; or
Significant interests: Handling is necessary to protect your significant interests (for example, if you attend a meeting at ZenMeasure location, for health and safety reasons).

If you have any questions or need further information regarding the legal basis for our collection and use of your personal information, please send an email to .

Anonymous information

According to applicable laws, we may anonymize your personal information so that it is no longer used to identify you. Anonymous information is not considered personal information and is therefore not bound by this privacy statement. We may collect, use, aggregate, and share anonymous information for any purpose.

How long do we keep the information

The period for which we store your personal information depends on the purpose of processing. For example, as long as you are a client of ZenMeasure or submit a job application through our website, we will store the personal information required to provide you with products and services or facilitate the transactions you request. We will retain your application details as stated in the privacy statement related to your application or as required by law. In all other cases, we will store your personal information for the time required to achieve the purposes outlined in this privacy statement, and then anonymize (to the extent permitted by applicable law), delete or destroy it.

Information disclosure

We may share your personal information with selected third parties in accordance with applicable laws, including the following:
Our company. We may share your personal information with our affiliated companies as reasonably necessary to achieve the purposes specified in this privacy statement.
Service provider. We may share your personal information with contracted companies that provide services on our behalf, such as hosting websites, conducting investigations, processing transactions, analyzing our websites, and performing analyses to improve the quality of our business, websites, products, and services. We require these service providers to protect the confidentiality of your personal information.
Distributors and other trusted business partners. We may share your personal information with third parties and other trusted business partners who distribute our products, including allowing these third parties to send marketing messages to you. Personal information sharing for marketing purposes will be conducted in accordance with applicable laws and regulations.
Disclosures related to transactions. In certain transactions, we may disclose some or all of your personal information to participating financial institutions, government agencies, shipping companies, or postal service providers.
Disclosures related to acquisitions or divestitures. For strategic or other commercial reasons, ZenMeasure may decide to sell, purchase, divest, merge, or otherwise restructure its business in certain countries. We may disclose the information we retain about you to the extent reasonably necessary to continue negotiations or complete the merger, acquisition, divestment, or sale of all or part of ZenMeasure’s assets.
Disclosed for other reasons. If required or authorized by law, or deemed in good faith necessary to comply with legal requirements or procedures, protect and defend our rights or property, or protect the personal safety of any individual in emergency situations, we may disclose personal information.

International transfer

ZenMeasure is a global organization, and according to applicable laws, your personal information may be transmitted to different locations around the world, such as the United States, Mexico, and India, and held, stored, or used. This means that when we collect your personal information, it may be processed in countries/regions where data protection laws are different from your country/region. However, ZenMeasure will always take reasonable measures to protect your privacy and provide a level of personal information protection equivalent to your country of residence, including implementing the standard contract terms of the European Commission. For more information on appropriate protection measures to protect your personal information, please go to contact us.


We are committed to protecting the security of your personal information. We use technology and organizational measures to provide a security level that is commensurate with the risks associated with processing your personal information. To learn more about how ZenMeasure protects your personal information, please go to Contact us.

Your rights

According to applicable laws, you may have certain rights over your personal information.
You have the right to access, correct, update, or request the deletion of your personal information.
You can object to our processing of your personal information, request us to restrict our processing of your personal information, or request us to achieve the portability of your personal information.
You have the right to refuse to accept decisions made solely based on automatic processing, including analysis if such decisions have legal or significant impact on you.
Similarly, if we collect and process your personal information with your consent, you may withdraw your consent at any time. Withdrawing your consent will not affect the legality of any processing we have conducted prior to your withdrawal, nor will it affect the processing of your personal information based on legitimate processing reasons other than consent.
You have the right to choose not to sell your personal information. ZenMeasure will not sell your personal information to third parties for profit. However, we will share or otherwise disclose your personal information with third parties in accordance with this privacy statement and our cookie statement. For example, we collaborate with third parties to distribute our products, provide technical assistance to you, operate website analysis tools and features, and engage in marketing and sales of our products and services. Such activities may involve disclosing your personal information to third parties and may be considered as data “sales” under certain (but not all) data protection laws.
If you believe that our processing of your personal information does not comply with data protection laws, you have the right to file a complaint with the data protection agency responsible for monitoring compliance with data protection laws in your jurisdiction regarding our collection and use of your personal information. For example, individuals in the European Economic Area (EEA) have the right to file complaints with the competent data protection agency, and you can view the list of agencies at the following website: edpb/board/members.en. But we really hope to have the opportunity to solve your problem, so if you have any complaints, please feel free to contact us at any time. We will not discriminate against individuals for exercising their data privacy rights.
We will assist you in exercising the rights applicable to you in accordance with applicable laws. However, even if your personal information is not protected by data protection laws or otherwise bound by them, we may still try to meet any requests or inquiries you may have regarding our data processing activities. If you have any questions about your rights or wish to exercise them, you can do so through contact us.

Children’s information

Our website is not targeted at children under the age of 16 and should not be used by these children. We will not intentionally collect, use or sell this personal information. If you are a minor under the laws of your country/region, please do not submit any personal information through our website.

Link to other websites

Our website may contain links to third-party websites, products, and services. We do not assume any responsibility for these websites, products and services, their policies, or the collection or other processing of your personal information by them. These third-party practices are governed by their own privacy policies. We encourage you to learn about these third-party privacy policies.

Contact us

If you have any questions about this privacy statement or our handling of your personal information, would like to file a complaint, or would like to contact our data protection officer, please use the contact information listed below to contact us. We will promptly address your issue and strive to achieve a satisfactory solution.  

Changes to this Privacy Statement

We may occasionally update this privacy statement. When updating, we will modify the “last update” date at the top of the privacy statement and take other measures that may be required by law.

Last updated on July 8th, 2024